How do I find a headset's MAC address?
The Dashboard doesn't show MAC addresses. Transfr supplies them on request, singly or in a batch.
For: IT staff configuring network access for headsets
The Transfr Dashboard doesn't display MAC addresses for any headset. Transfr supplies them on request instead — email Technical Support and we'll send the list for your headsets.
Requesting MAC addresses for multiple headsets
If you need MAC addresses for a batch of headsets — for example, to allowlist them on a school or district network — email technicalsupport@transfrvr.com with the headset serial numbers or classroom codes involved. Technical Support will look up the MAC addresses and send them back to you directly. This is a manual request; there's no self-service export for MAC addresses in the Dashboard today.
Finding the MAC address for one replacement headset
If you're setting up a single replacement headset, see Replacement headsets.
Related articles
Still need help?
Contact our support team — Monday–Friday, 8am–8pm ET, 646-466-2600, technicalsupport@transfrvr.com.
Last updated: July 30, 2026
